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Welcome to St Mary's Surgery and Telephone House Surgery

Getting through to the surgery by phone

We have been experiencing problems with the telephone system for some time now. Having recently added extra lines the problem has not gone away. Thank you to everyone who has contacted us to let us know that they are experiencing difficulties. Our telephone supplier is working to understand why this should be and that callers are being dropped down the queue. For you on the other end this is really frustrating.  Please bear with us. We are aware there is a problem. We are working hard behind the scenes to put it right.

 

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.P1000495_(Small)

OUR AIMS
As a group of dedicated professionals we are committed to providing and promoting excellent health care to all our patients within a caring environment.

FEEDBACK
We are always trying to improve the service we offer to our patients, so please give us feedback on your experience of the surgery by completing a few brief questions.

PATIENT SURVEY

The Practice has just completed its Patient Particapation Survey and Report for 2013. The Report can be found by selecting Survey Report on the tab to the right hand side.

Please let us know if you would prefer a paper copy and we can make this available to you. Please don't hesiatate to feedback any comments you may have.

 

(Site updated 17/04/2013)
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Noticeboard

Out of Hours
If you need to see a doctor in an emergency, when the surgery is closed, you should phone the surgery number: (023) 8033 3778. The ‘out of hours’ service is provided by the Southampton City Primary Care Trust.

Home Visits
If, for reasons of ill health, you are unable to reach the surgery, please contact reception as soon after 9.00am as possible.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Repeat Prescriptions Your repeat prescription will be ready for collection in 2 working days. Please be sure to order your repeat before you run out of medication.

 
NHS ChoicesDepartment of HealthMy Surgery Website